Clothing is hard to judge on a screen. If something does not work out, here is exactly how we handle it.
Last updated January 2026
You have 7 days from the day you receive your order to request a return, and 7 days to request a size exchange. Tell us within that window on the same WhatsApp conversation as your order and we will take it from there.
Returned pieces need to come back in a resaleable state. That means:
Message us within 48 hours of delivery with a photograph of the piece and the packaging. If we sent the wrong item, the wrong size, or something arrived faulty, we cover the return cost and either replace it or refund you in full - your choice.
Size exchanges are the most common request and usually the quickest to resolve. Subject to the replacement size being in stock, we ship the new size once the original is on its way back to us. If the size you need has sold out, we will offer a refund instead.
Once we receive and inspect the returned piece, we process refunds within 7 working days. Refunds are issued to the same method you used to pay. How long the money takes to appear after that depends on your bank or payment provider.
Where a return is due to preference rather than a fault, any delivery charge already paid is not refunded, and return shipping is your responsibility unless we agreed otherwise.
Because orders are confirmed manually, you can cancel free of charge at any point before we dispatch. Just say so in the WhatsApp conversation. Once a parcel has left us, the return process above applies instead.
If anything here is unclear for your specific order, ask us on WhatsApp or email womensonlywear@gmail.com. We would rather sort it out in a conversation than leave you guessing.
Questions about this policy?
Write to womensonlywear@gmail.com or message us on WhatsApp. Our address is 42 Linen Street, Gandhipuram, Trichy, Tamil Nadu 641012.